Global Technology Advisor

🎯 Outcome-Obsessed. 🧭 Supplier-Agnostic. 💼 Paid by results.

Advisory-first delivery that turns AI/Voice, multi-cloud, NaaS, and AIoT into outcomes that move your P&L. We baseline and improve p95 latency, uptime, AHT/FCR, MTTD/MTTR, cost-to-serve, and revenue lift—then show the math.

Louis Tortora

Outcome-Obsessed

Pick the KPI. We’ll map the fastest route with the right partners—measured in latency, uptime, CX, and real dollars.

Ranges reflect typical case studies; your baseline and targets are confirmed in discovery.

Supplier-Agnostic Products & Platforms

AI Agents & Automation Copilots, agentic workflows, RAG, governance
Analytics: Supermetrics Automate reporting to Looker, Sheets, BigQuery, Snowflake
Contact Center & CX CCaaS, WEM, bots, deflection, QA
IoT & Edge Connectivity Sensors, SD-WAN, 5G/LTE, telemetry
Cloud & Data Data foundations, analytics, integration
Security & Compliance MDR/XDR, SASE, audit-ready posture
Connectivity & NaaS Dedicated Internet, DIA, failover
UCaaS / VoIP Unified communications that just work
TEM Telecom expense management
Managed IT Support 24/7 Helpdesk, NOC/SOC, patch & endpoint
Aerial and Computer Vision Drones, PPE/zone safety, inspections
Fleet & Telematics GPS, dashcams, ELD, route optimization

Industries we serve

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